PRIVACY POLICY
Last updated January 01, 2025
This Privacy Notice
for Creativoxa (
- Visit our
website
at https://creativoxa.in/ , or any website of ours that links to this Privacy Notice
- Engage
with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible for
making decisions about how your personal information is processed. If you do not agree with
our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at info@creativoxa.in .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy
Notice, but you can find out more details about any of these topics by clicking the link
following each key point or by using our table of
contents below to find the section you are looking
for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products and features you use.
Learn more about personal
information you disclose to us.
Do
we process any sensitive personal information? Some of the information may be
considered
in certain jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs.
Do
we collect any information from third parties?
How do we process your information? We process
your information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information for
other purposes with your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your information.
In
what situations and with which
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain rights regarding
your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by submitting a data
subject access request
Want to
learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect
personal information that you voluntarily provide to us when you
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
-
contact preferences
-
contact or authentication data
Sensitive Information.
All
personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We
automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address, browser
and device characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
Like many
businesses, we also collect information through cookies and similar technologies.
The
information we collect includes:
- Log
and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error reports
(sometimes called
'crash dumps' ), and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We process your personal information for a
variety of reasons, depending on how you interact with our Services,
including:
legal
basis)
to
do
so
under
applicable
law,
like
with
your
consent,
to
comply
with
laws,
to
provide
you
with
services
to
enter
into
or
fulfil
our
contractual
obligations,
to
protect
your
rights,
or
to
fulfil
our
legitimate
business
interests.
fulfil
the
purposes
outlined
in
this
Privacy
Notice
unless
otherwise
required
by
law.
children
under
18
years
of
age
.
Depending
on
your
state
of
residence
in
the
US
or
in
some
regions,
such
as
the
European
Economic
Area
(EEA),
United
Kingdom
(UK),
Switzerland,
and
Canada
,
you
have
rights
that
allow
you
greater
access
to
and
control
over
your
personal
information.
You
may
review,
change,
or
terminate
your
account
at
any
time,
depending
on
your
country,
province,
or
state
of
residence.
'DNT'
)
feature
or
setting
you
can
activate
to
signal
your
privacy
preference
not
to
have
data
about
your
online
browsing
activities
monitored
and
collected.
At
this
stage,
no
uniform
technology
standard
for
recognising
and
implementing
DNT
signals
has
been
finalised
.
As
such,
we
do
not
currently
respond
to
DNT
browser
signals
or
any
other
mechanism
that
automatically
communicates
your
choice
not
to
be
tracked
online.
If
a
standard
for
online
tracking
is
adopted
that
we
must
follow
in
the
future,
we
will
inform
you
about
that
practice
in
a
revised
version
of
this
Privacy
Notice.
,
you
may
have
the
right
to
request
access
to
and
receive
details
about
the
personal
information
we
maintain
about
you
and
how
we
have
processed
it,
correct
inaccuracies,
get
a
copy
of,
or
delete
your
personal
information.
You
may
also
have
the
right
to
withdraw
your
consent
to
our
processing
of
your
personal
information.
These
rights
may
be
limited
in
some
circumstances
by
applicable
law.
More
information
is
provided
below.
'
WHAT
INFORMATION
DO
WE
COLLECT?
'
Learn
more
about
how
we
use
your
personal
information
in
the
section,
'
HOW
DO
WE
PROCESS
YOUR
INFORMATION?
'
by
submitting
a data
subject
access
request,
by
emailing
us
at
info@creativoxa.in
,
or
by
referring
to
the
contact
details
at
the
bottom
of
this
document.
contact
us
by
post
at:
Creativoxa
Naresh
More,
East
Chayan
Para,
Ashighar,
Ghogomali,
Siliguri,
West
Bengal
734006
Siliguri
,
West
Bengal
734006
India
Based
on
the
applicable
laws
of
your
country
or
state
of
residence
in
the
US
,
you
may
have
the
right
to
request
access
to
the
personal
information
we
collect
from
you,
details
about
how
we
have
processed
it,
correct
inaccuracies,
or
delete
your
personal
information.
You
may
also
have
the
right
to
withdraw
your
consent
to
our
processing
of
your
personal
information.
These
rights
may
be
limited
in
some
circumstances
by
applicable
law.
To
request
to
review,
update,
or
delete
your
personal
information,
please
fill
out
and
submit
a
data
subject
access
request
.
WhatsApp Icon Example
- To respond to user
inquiries/offer support to users. We may process
your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
- To
fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
-
To
save
or
protect
an
individual's
vital
interest.
We
may
process
your
information
when
necessary
to
save
or
protect
an
individual’s
vital
interest,
such
as
to
prevent
harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.
If
you
are
located
in
the
EU
or
UK,
this
section
applies
to
you.
The
General
Data
Protection
Regulation
(GDPR)
and
UK
GDPR
require
us
to
explain
the
valid
legal
bases
we
rely
on
in
order
to
process
your
personal
information.
As
such,
we
may
rely
on
the
following
legal
bases
to
process
your
personal
information:
-
Consent. We
may
process
your
information
if
you
have
given
us
permission
(i.e.
-
Performance
of
a
Contract.
We
may
process
your
personal
information
when
we
believe
it
is
necessary
to
-
Legal
Obligations.
We
may
process
your
information
where
we
believe
it
is
necessary
for
compliance
with
our
legal
obligations,
such
as
to
cooperate
with
a
law
enforcement
body
or
regulatory
agency,
exercise
or
defend
our
legal
rights,
or
disclose
your
information
as
evidence
in
litigation
in
which
we
are
involved.
-
Vital
Interests.
We
may
process
your
information
where
we
believe
it
is
necessary
to
protect
your
vital
interests
or
the
vital
interests
of
a
third
party,
such
as
situations
involving
potential
threats
to
the
safety
of
any
person.
If
you
are
located
in
Canada,
this
section
applies
to
you.
We
may
process
your
information
if
you
have
given
us
specific
permission
(i.e.
express
consent)
to
use
your
personal
information
for
a
specific
purpose,
or
in
situations
where
your
permission
can
be
inferred
(i.e.
implied
consent).
You
can withdraw
your
consent at
any
time.
In
some
exceptional
cases,
we
may
be
legally
permitted
under
applicable
law
to
process
your
information
without
your
consent,
including,
for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
-
For
investigations
and
fraud
detection
and
prevention
-
For
business
transactions
provided
certain
conditions
are
met
-
If
it
is
contained
in
a
witness
statement
and
the
collection
is
necessary
to
assess,
process,
or
settle
an
insurance
claim
-
For
identifying
injured,
ill,
or
deceased
persons
and
communicating
with
next
of
kin
-
If
we
have
reasonable
grounds
to
believe
an
individual
has
been,
is,
or
may
be
victim
of
financial
abuse
-
If
it
is
reasonable
to
expect
collection
and
use
with
consent
would
compromise
the
availability
or
the
accuracy
of
the
information
and
the
collection
is
reasonable
for
purposes
related
to
investigating
a
breach
of
an
agreement
or
a
contravention
of
the
laws
of
Canada
or
a
province
-
If
disclosure
is
required
to
comply
with
a
subpoena,
warrant,
court
order,
or
rules
of
the
court
relating
to
the
production
of
records
-
If
it
was
produced
by
an
individual
in
the
course
of
their
employment,
business,
or
profession
and
the
collection
is
consistent
with
the
purposes
for
which
the
information
was
produced
-
If
the
collection
is
solely
for
journalistic,
artistic,
or
literary
purposes
-
If
the
information
is
publicly
available
and
is
specified
by
the
regulations
We
may
need
to
share
your
personal
information
in
the
following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-
Affiliates. We
may
share
your
information
with
our
affiliates,
in
which
case
we
will
require
those
affiliates
to
-
Business
Partners.
We
may
share
your
information
with
our
business
partners
to
offer
you
certain
products,
services,
or
promotions.
We
may
use
cookies
and
similar
tracking
technologies
(like
web
beacons
and
pixels)
to
gather
information
when
you
interact
with
our
Services.
Some
online
tracking
technologies
help
us
maintain
the
security
of
our
Services
,
prevent
crashes,
fix
bugs,
save
your
preferences,
and
assist
with
basic
site
functions.
We
also
permit
third
parties
and
service
providers
to
use
online
tracking
technologies
on
our
Services
for
analytics
and
advertising,
including
to
help
manage
and
display
advertisements,
to
tailor
advertisements
to
your
interests,
or
to
send
abandoned
shopping
cart
reminders
(depending
on
your
communication
preferences).
The
third
parties
and
service
providers
use
their
technology
to
provide
advertising
about
products
and
services
tailored
to
your
interests
which
may
appear
either
on
our
Services
or
on
other
websites.
To
the
extent
these
online
tracking
technologies
are
deemed
to
be
a
'sale'/'sharing'
(which
includes
targeted
advertising,
as
defined
under
the
applicable
laws)
under
applicable
US
state
laws,
you
can
opt
out
of
these
online
tracking
technologies
by
submitting
a
request
as
described
below
under
section
'
DO
UNITED
STATES
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
'
Specific
information
about
how
we
use
such
technologies
and
how
you
can
refuse
certain
cookies
is
set
out
in
our
Cookie
Notice
.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our
servers
are
located
in
.
If
you
are
accessing
our
Services
from
outside
,
please
be
aware
that
your
information
may
be
transferred
to,
stored
by,
and
processed
by
us
in
our
facilities
and
in
the
facilities
of
the
third
parties
with
whom
we
may
share
your
personal
information
(see
'
WHEN
AND
WITH
WHOM
DO
WE
SHARE
YOUR
PERSONAL
INFORMATION?
'
above),
in
and
other
countries.
If
you
are
a
resident
in
the
European
Economic
Area
(EEA),
United
Kingdom
(UK),
or
Switzerland,
then
these
countries
may
not
necessarily
have
data
protection
laws
or
other
similar
laws
as
comprehensive
as
those
in
your
country.
However,
we
will
take
all
necessary
measures
to
protect
your
personal
information
in
accordance
with
this
Privacy
Notice
and
applicable
law.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
Privacy
Notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting,
or
other
legal
requirements).
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymise
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
We
do
not
knowingly
collect,
solicit
data
from,
or
market
to
children
under
18
years
of
age,
nor
do
we
knowingly
sell
such
personal
information.
By
using
the
Services,
you
represent
that
you
are
at
least
18
or
that
you
are
the
parent
or
guardian
of
such
a
minor
and
consent
to
such
minor
dependent’s
use
of
the
Services.
If
we
learn
that
personal
information
from
users
less
than
18
years
of
age
has
been
collected,
we
will
deactivate
the
account
and
take
reasonable
measures
to
promptly
delete
such
data
from
our
records.
If
you
become
aware
of
any
data
we
may
have
collected
from
children
under
age
18,
please
contact
us
at
__________
.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In
some
regions
(like
the
EEA,
UK,
Switzerland,
and
Canada
),
you
have
certain
rights
under
applicable
data
protection
laws.
These
may
include
the
right
(i)
to
request
access
and
obtain
a
copy
of
your
personal
information,
(ii)
to
request
rectification
or
erasure;
(iii)
to
restrict
the
processing
of
your
personal
information;
(iv)
if
applicable,
to
data
portability;
and
(v)
not
to
be
subject
to
automated
decision-making.
In
certain
circumstances,
you
may
also
have
the
right
to
object
to
the
processing
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below.
We
will
consider
and
act
upon
any
request
in
accordance
with
applicable
data
protection
laws.
If
you
are
located
in
the
EEA
or
UK
and
you
believe
we
are
unlawfully
processing
your
personal
information,
you
also
have
the
right
to
complain
to
your
Member
State
data
protection
authority
or UK
data
protection
authority.
If
you
are
located
in
Switzerland,
you
may
contact
the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If
we
are
relying
on
your
consent
to
process
your
personal
information,
which
may
be
express
and/or
implied
consent
depending
on
the
applicable
law,
you
have
the
right
to
withdraw
your
consent
at
any
time.
You
can
withdraw
your
consent
at
any
time
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below
.
However,
please
note
that
this
will
not
affect
the
lawfulness
of
the
processing
before
its
withdrawal
nor,
when
applicable
law
allows,
will
it
affect
the
processing
of
your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
Opting
out
of
marketing
and
promotional
communications: You
can
unsubscribe
from
our
marketing
and
promotional
communications
at
any
time
by
clicking
on
the
unsubscribe
link
in
the
emails
that
we
send,
replying
'STOP'
or
'UNSUBSCRIBE'
to
the
SMS
messages
that
we
send,
or
by
contacting
us
using
the
details
provided
in
the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below.
You
will
then
be
removed
from
the
marketing
lists.
However,
we
may
still
communicate
with
you
—
for
example,
to
send
you
service-related
messages
that
are
necessary
for
the
administration
and
use
of
your
account,
to
respond
to
service
requests,
or
for
other
non-marketing
purposes.
No
mobile
information
will
be
shared
with
third
parties
or
affiliates
for
marketing
or
promotional
purposes.
Information
sharing
to
subcontractors
in
support
services,
such
as
customer
service,
is
permitted.
All
other
use
case
categories
exclude
text
messaging
originator
opt-in
data
and
consent;
this
information
will
not
be
shared
with
third
parties.
If
you
have
questions
or
comments
about
your
privacy
rights,
you
may
email
us
at
info@creativoxa.in
.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (
California
law
requires
us
to
let
you
know
how
we
respond
to
web
browser
DNT
signals.
Because
there
currently
is
not
an
industry
or
legal
standard
for
recognising
or
honouring
DNT
signals,
we
do
not
respond
to
them
at
this
time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
|
|
Gender,
age,
date
of
birth,
race
and
ethnicity,
national
origin,
marital
status,
and
other
demographic
data
|
|
|
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
|
|
|
Browsing
history,
search
history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
|
|
|
|
Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us
|
|
|
|
Student
records
and
directory
information
|
|
|
|
Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
|
|
|
|
We
may
also
collect
other
personal
information
outside
of
these
categories
through
instances
where
you
interact
with
us
in
person,
online,
or
by
phone
or
mail
in
the
context
of:
-
Receiving
help
through
our
customer
support
channels;
-
Participation
in
customer
surveys
or
contests;
and
-
Facilitation
in
the
delivery
of
our
Services
and
to
respond
to
your
inquiries.
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Will
your
information
be
shared
with
anyone
else?
We
may
disclose
your
personal
information
with
our
service
providers
pursuant
to
a
written
contract
between
us
and
each
service
provider.
Learn
more
about
how
we
disclose
personal
information
to
in
the
section,
'
WHEN
AND
WITH
WHOM
DO
WE
SHARE
YOUR
PERSONAL
INFORMATION?
'
We
may
use
your
personal
information
for
our
own
business
purposes,
such
as
for
undertaking
internal
research
for
technological
development
and
demonstration.
This
is
not
considered
to
be
'selling'
of
your
personal
information.
We
have
not
disclosed,
sold,
or
shared
any
personal
information
to
third
parties
for
a
business
or
commercial
purpose
in
the
preceding
twelve
(12)
months.
We will
not
sell
or
share
personal
information
in
the
future
belonging
to
website
visitors,
users,
and
other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:-
Right
to
know
whether
or
not
we
are
processing
your
personal
data
-
Right
to
access your
personal
data
-
Right
to
correct inaccuracies
in
your
personal
data
-
Right
to
request
the
deletion
of
your
personal
data
-
Right
to
obtain
a
copy of
the
personal
data
you
previously
shared
with
us
-
Right
to
non-discrimination
for
exercising
your
rights
-
Right
to
opt
out
of
the
processing
of
your
personal
data
if
it
is
used
for
targeted
advertising
How to Exercise Your Rights
To exercise these rights, you can contact us
Under
certain
US
state
data
protection
laws,
you
can
designate
an
authorised
agent
to
make
a
request
on
your
behalf.
We
may
deny
a
request
from
an
authorised
agent
that
does
not
submit
proof
that
they
have
been
validly
authorised
to
act
on
your
behalf
in
accordance
with
applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If
you
submit
the
request
through
an
authorised
agent,
we
may
need
to
collect
additional
information
to
verify
your
identity
before
processing
your
request
and
the
agent
will
need
to
provide
a
written
and
signed
permission
from
you
to
submit
such
request
on
your
behalf.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
'Revised'
date
at
the
top
of
this
Privacy
Notice.
If
we
make
material
changes
to
this
Privacy
Notice,
we
may
notify
you
either
by
prominently
posting
a
notice
of
such
changes
or
by
directly
sending
you
a
notification.
We
encourage
you
to
review
this
Privacy
Notice
frequently
to
be
informed
of
how
we
are
protecting
your
information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Experience the Advantage: Empowering Social Success with Data-Driven Solutions.
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Legal
Company
Creativoxa
May 2, 2025 7:26 pm
MSME Number : UDYAM-WB-09-0024150
GSTIN : 19EXRPP1056D1Z5
GSTIN : 19EXRPP1056D1Z5