Privacy Policy

Effective Date: March 20, 2026

At Creativoxa ("we," "us," "our"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, safeguard, and disclose your personal information when you visit our website (https://creativoxa.in/) or engage with our digital marketing, web development, and videography services.

By accessing our website or using our services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services to you.

A. Personal Information

When you inquire about our services, fill out a contact form, or sign a contract with us, we may collect the following identifiable information:

• Full Name
• Email Address
• Phone Number
• Business/Company Name
• Billing and Mailing Address
• Payment and Transaction Information (processed securely via encrypted third-party payment gateways)
• Account credentials and passwords (only when necessary to perform web development, hosting, or digital marketing services on your behalf)

B. Non-Personal Information

When you visit our website, we automatically collect certain non-identifiable information, such as:

• IP Address
• Browser Type and Version
• Operating System
• Pages visited on our site, time spent, and referral sources (via Google Analytics or similar tools)

2. How We Use Your Information

Creativoxa uses the collected data for the following purposes:

• Service Delivery: To design websites, execute marketing campaigns, or provide videography services as requested.
• Communication: To respond to your inquiries, send project updates, and provide customer support.
• Billing & Administration: To process payments, send invoices, and manage client accounts.
• Website Improvement: To analyze website traffic, understand user behavior, and improve our website's user experience.
• Marketing (with consent): To send promotional emails, newsletters, or special offers regarding our services. You can opt-out of these communications at any time.

3. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may only share your information in the following situations:

• Service Providers: We may share necessary data with trusted third-party vendors who assist us in operating our business (e.g., web hosting providers, domain registrars, payment processors like Razorpay/Stripe, and email marketing platforms). These partners are bound by strict confidentiality agreements.
• Legal Compliance: We may disclose your information if required to do so by law, in response to a court order, or to protect the rights, property, and safety of Creativoxa, our clients, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the business assets.

5. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. Our website is secured with SSL encryption (HTTPS) to protect data transmitted between your browser and our servers. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Privacy Rights

Depending on your location, you have certain rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal information, subject to certain legal or billing obligations we must fulfill.

To exercise any of these rights, please contact us at contact@creativoxa.in.

7. Third-Party Links

Our website or portfolio may contain links to third-party websites (e.g., websites we have built for clients or external software providers). We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are intended for a general business audience and are not directed toward children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to this Privacy Policy

Creativoxa reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or our business practices. We will notify you of any significant changes by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please get in touch with us: